Junior Aesthetics Therapist - Johannesburg

Working hours: Mon-Fri 9am-6pm; Sat 8am-5pm; Sunday closed
Required Academic Qualifications:
•1-2 year diploma in beauty therapy
•ITEC and/or CIDESCO and/or CIBTAC qualifications preferred
•International qualifications are a bonus

Required Skills and Experience:
•Must have 2-3 years working experience in a busy spa / salon / aesthetics clinic environment
•IPL/Laser treatments
•Must have skin care management knowledge
•A minimum of 2 years experience with IPL/laser treatments or Endermologie in a salon or clinic
•Retailing and sales experience
•Must have good computer knowledge and experience with Workflow systems will be beneficial.
•Strong communication skills - friendly and well-spoken

Preferred product knowledge:
•Product knowledge of

Personal qualities:
•Passionate and excited about the beauty industry
•Hard working and willing to work long hours
•Self motivated
•Team player
•Excellent at developing and maintaining patient relations
•Ability to maintain patient confidentiality
•Service orientated
•Ability to market Company’s products and services

Responsibilities include:
•Treatment, including the preparation of solutions and/or application of creams
•Assessing the patient’s suitability and state of health for type of treatment and make recommendations/discuss with physician(s).
•Ensuring that all the necessary forms are completed by the patient and following the company’s processes.
•Meeting with existing and/or potential patients to provide information to them before treatments and to give them all the required information and quotations on the different treatments offered by the company.
•Display, show and explain patient videos of treatments and clarify any questions or concerns.
•Recommendations of treatment/retail products with patients, explaining the treatment procedure and application of products.
•Follow ups with patients telephonically after treatments and keeping records of feedback from patients.
•Keeping of accurate record(s) of treatment parameters/settings used during all laser treatments.
•Providing professional laser therapy services which include the following:
oResurfacing treatments
oPigmentation treatment(s)
oStretch marks
oHair removal
oChemical peels and treatments
oAcne treatment
oDermaPen treatments

External relationships:
•Maintain external relationships with clients
•Introduce and market Company to new clients
•Identify process improvement opportunities through various mediums including customer satisfaction surveys, client feedback, partner and employee surveys, complaints and error reporting.