Call centre customer service representative - Johannesburg

Tuesday, 5 February 2019

Item details

City: Johannesburg, Gauteng
Salary: R 5,000


Contact name lebo

Item description

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Job functions:

Open and maintain customer accounts by recording account information

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Maintain financial accounts by processing customer adjustments

Recommend potential products or services to management by collecting customer information and analyzing customer needs

No experience required must be passionate about customer service with good communication skills
Have grade 12 or equivalent qualification with good communication skills
apply online or call/whatsaap our team on 074 051 9716
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