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Call centre customer service representative - Johannesburg
Tuesday, 05 February 2019
Item details
City:
Johannesburg, Gauteng
Salary:
R 5,000
Item description
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Job functions:
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Maintain financial accounts by processing customer adjustments
Recommend potential products or services to management by collecting customer information and analyzing customer needs
No experience required must be passionate about customer service with good communication skills
Have grade 12 or equivalent qualification with good communication skills
apply online or call/whatsaap our team on 074 051 9716
Job functions:
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Maintain financial accounts by processing customer adjustments
Recommend potential products or services to management by collecting customer information and analyzing customer needs
No experience required must be passionate about customer service with good communication skills
Have grade 12 or equivalent qualification with good communication skills
apply online or call/whatsaap our team on 074 051 9716
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