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Customer service representatives - Johannesburg
Friday, 22 June 2018
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Item details
City:
Johannesburg, Gauteng
Salary:
R 5,000
Item description
The successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Responsibilities:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Requirements are, high school training with good communication skills and or call centre training.
Tell 0110389178 or whatsaap 0710181933 or email CV and details to resources@elcinstitute.co.za
Responsibilities:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Requirements are, high school training with good communication skills and or call centre training.
Tell 0110389178 or whatsaap 0710181933 or email CV and details to resources@elcinstitute.co.za
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