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Looking for employment - Johannesburg
Friday, 19 July 2013
Item details
City:
Johannesburg, Gauteng
Salary:
R 10,000
Item description
Experience to date:
• Dealing with different insurance companies regarding knowledge and products.
Handling inquiries, queries, broader range of more complex products with minimal reference to superiors.
• Identifying customer needs and providing sufficient info.
• Recognizing cross selling opportunities and pro actively selling and marketing of products and services available to clients.
• Resolving customer complaints and escalating to relevant departments and also keeping client happy with feedback within agreed turnaround time.
• I also ensure high standards of product knowledge and adherence to protocols to ensure that my customer and colleagues receive accurate and consistent information and feedback needed in all situations.
• Assist in championing the need for continuous improvement.
• All day contributing to fellow colleagues and operational processes.
• I take full responsibility in coaching and supporting colleagues to deliver legendary customer services at all times.
• I supervise and make hundred and ten percent sure to uphold and contribute to business operations and daily services.
• Dealing with different insurance companies regarding knowledge and products.
Handling inquiries, queries, broader range of more complex products with minimal reference to superiors.
• Identifying customer needs and providing sufficient info.
• Recognizing cross selling opportunities and pro actively selling and marketing of products and services available to clients.
• Resolving customer complaints and escalating to relevant departments and also keeping client happy with feedback within agreed turnaround time.
• I also ensure high standards of product knowledge and adherence to protocols to ensure that my customer and colleagues receive accurate and consistent information and feedback needed in all situations.
• Assist in championing the need for continuous improvement.
• All day contributing to fellow colleagues and operational processes.
• I take full responsibility in coaching and supporting colleagues to deliver legendary customer services at all times.
• I supervise and make hundred and ten percent sure to uphold and contribute to business operations and daily services.
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