Call Centre manager position - Johannesburg

Monday, 16 November 2020
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Item details

City: Johannesburg, Gauteng
Salary: R 17,500

Contacts

Contact name thembi
Phone 0742113733

Item description

You will engage with patients and pharmacies.

Core Competencies:

Management skills
Attention to detail
Analytical thinking
Professional communication written and verbal in English and Afrikaans
Computer literacy essential (MS Office)
Key responsibilities and accountabilities:

Training of resources
Managing productivity of the team
Customer relationship management
Call quality reviews within the team
Compiling of SOP’s
Monitor KPI & KPA’s
Compiling of high level monthly reports


To Apply for this Job Whatsapp the keyword "JOB" to: 0742113733

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