Call center agents needed urgently - Johannesburg

Friday, 29 June 2018

Item details

City: Johannesburg, Gauteng
Salary: R 12,500

Contacts

Contact name Noxolo
Phone 0110258929

Item description

We are urgently recruiting call center agents for Outbound and inbound call center .The primary duties and responsibilities of the call center include making outgoing calls and incoming call to a list of people that the company provides. The successful agents are to work with Hotels, Airlines financial institutions and insurance companies. All applicants must be currently residing in Gauteng province and should be between the ages of ( 18 – 35) year old.
Startup salary ranges from R 3500 - 12500 per including basic and commission
No experience needed training offered
Key Responsibilities:
•To inform Members about new products and services from.
•To check the satisfaction level based on a standard set of questions on products and services.
•To upsell, cross-sell, resell the products and services to its customers.
•Demonstrate an aptitude for sales; be able to suggest additional products or services to increase customer satisfaction and revenue.
•To listen to objections and handle them effectively.
•Follow up with potential customers in a timely manner if necessary.
•Be patient and understanding in all customer interactions.
•Communicate effectively and professionally in all forms of communication with internal and external customers.
•Master customer service interactions, with the right attitude and skills specific to each channel.
Ensure database integrity.
•Continuously update customer details, efficiently use follow ups and respecting Data Privacy rules
Competencies
•Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
•Excellent telephone etiquette
•Excellent e-mail etiquette
•Strong problem solving and decision making skill.
•High ability to multi-task.
•Reporting and analyzing campaigns and campaign performance
•Displaying a passion for customer service and a commitment to exceeding customer expectations
To Apply contact Miss Noxolo on : 078 365 3515 or call : 0110258929
Mark as scam