Telesles - Johannesburg
Wednesday, 18 June 2014Item details
City:
Johannesburg, Gauteng
Item description
Telesales Agent ( English must be home language)
-Assisting all English speaking customers (Engllish must be first Language)
- Meets or exceeds the monthly sales targets as set by management.
- Responding to all incoming customer queries, via all contact mediums (i.e. calls, live chat and e-mail).
- Ensuring that all communication/volume received on his/her shift is dealt with in the required timeframe/manner.
- Ensuring that any/all communication with our users/clients is of the required/expected quality.
- Doing everything to ensure the retention of all clients/users.
- Completing assigned outbound tasks within the required time frame.
- Liaising with the Team Leaders/Floor Managers to hand over customer related issues..
- Correctly recording all communication with our users/clients
Call centre experience and previous sales experience is mandatory
Transport and a driver’s license is mandatory
Candidates must be keen to work shifts
Candidates must have their own vehicle and driver’s license
Sms CALL to 37587 to be contacted R2+R3
Or send cv to callcentre.thulanijobs@gmail.com
-Assisting all English speaking customers (Engllish must be first Language)
- Meets or exceeds the monthly sales targets as set by management.
- Responding to all incoming customer queries, via all contact mediums (i.e. calls, live chat and e-mail).
- Ensuring that all communication/volume received on his/her shift is dealt with in the required timeframe/manner.
- Ensuring that any/all communication with our users/clients is of the required/expected quality.
- Doing everything to ensure the retention of all clients/users.
- Completing assigned outbound tasks within the required time frame.
- Liaising with the Team Leaders/Floor Managers to hand over customer related issues..
- Correctly recording all communication with our users/clients
Call centre experience and previous sales experience is mandatory
Transport and a driver’s license is mandatory
Candidates must be keen to work shifts
Candidates must have their own vehicle and driver’s license
Sms CALL to 37587 to be contacted R2+R3
Or send cv to callcentre.thulanijobs@gmail.com
