Customer Service Consultant - Johannesburg

Saturday, 19 August 2017

Item details

City: Johannesburg, Gauteng
Salary: R 7,500


Contact name Hlangi
Phone 011 036 5715

Item description

Looking for Customer Service Agent for our Contact Centre department.

Receive and Retain Customer Cancellation Requests
Handle incoming customer complaints or inquiries from customers who wish to cancel their service
Investigate and resolve customer's complaints or queries
Provide timeous feedback to customers and ensure the drive relevant region is updated
Keep accurate records of discussions or correspondence with customers
Communicate and coordinate with regions
Record cancellations, complaints and save offers on listener
Analyse statistics or other data as required by management


Grade 10/11/12
Strong Customer focus experience
Clear communication skills both written and spoken
Target Orientated Focus
Problem solving
Time Management Skills
Persuasion Skills
For more information send a whatsapp to Hlangi on 081 571 2277 or Call 011 036 5715