Stakeholder Liaison Officer - Johannesburg

Bantu Governance Bridge NPO
Position Title: Stakeholder Liaison Officer
Location: Johannesburg
Employment Type: Full Time
Reports To: Executive Director
Position Overview
The Stakeholder Liaison Officer will serve as a permanent link between the
organisation, communities, local government institutions, civil society organisations,
traditional leaders, business and other key stakeholders. The incumbent will
facilitate dialogue and coordinate stakeholder engagement. This includes
supporting advocacy initiatives and ensure effective communication around service
delivery and development issues.
Key Responsibilities
● Develop and lead positive relationships with municipal officials and various
government departments.
● Drive engagements and coordinate activities with civil society organisations
and other stakeholders.
● Facilitate engagement between communities and government institutions
on service delivery on governance matters.
● Identify and map key stakeholders relevant to organisational programmes
and advocacy priorities.
● Support communities in identifying and communicating local development
and service delivery challenges.
● Educate communities on municipal governance structures and public
participation processes.
● Monitor local government policies and legislation affecting communities.
● Prepare stakeholder briefs and discussion papers.
● Participate in policy discussions and engagements with relevant
government institutions.
● Document stakeholder engagements and maintain accurate stakeholder
databases.
● Prepare regular reports on community issues as well as stakeholder
feedback and engagement outcomes.
Qualifications
● Bachelor’s degree in Communication, Political Science, or equivalent
qualification
● Minimum of 2 years in stakeholder relations, community engagement, local
government, advocacy and community development.
● Experience working with municipalities, government departments, NGOs or
civil society organisations.
● Proven experience facilitating stakeholder engagement and community
consultation.
● Proven ability to deal with complex issues and develop effective strategies
and solutions for managing them.
Critical Skills & Knowledge
● Good understanding of the local political, social, and cultural complexity and
diversity .
● A mature and motivated professional with a high EQ and ‘sense making’
capability, together with strong decision-making and influencing skills
● A high level of presence and personal credibility, with the authority to build
respect and trust at all levels of a company
● Confident and collaborative. Comfortable “rolling up the sleeves” with a “can
do” approach
● Resilient and resourceful, able to think creatively in order to achieve
objectives
● A strong passion for building and sustaining positive relationships with key
internal and external stakeholders
● Exceptional written and verbal communication skills and strong analytical
and creative problem-solving capability
● Demonstrate drive and lead the mindset change to bring sustainability on
the agenda on different platforms
● Leadership and teamwork in a multicultural, matrix environment.
Other Behaviours Critical For The Role
● A collaborative and empowering leadership style
● Culture of learning, customer satisfaction and high performance
● High level of discretion and integrity to handle confidential material
sensitively
What We Offer
● An opportunity to contribute to meaningful social impact and governance
reform.
● Professional growth and development opportunities.
● A collaborative and mission-driven working environment.
● The chance to work closely with communities, government institutions and
development partners to improve local governance and service delivery.
Closing Date:28 Aug 2026
NB: THIS POST IS NON-EXISTANT. THIS AD WAS CREATED FOR A SCHOOL PROJECT